What size am I?
Yes, we know that shoes that fit us seem to come in all different sizes; some companies you can wear a 10 and others perhaps even a 12. Unfortunately because of this conundrum, you may be hesitant to purchase a pair of Kikkors online because of the risk of it not fitting! Hopefully our Kikkor Size Guarantee will help ease that risk.
In general you’ll find that Kikkors fit on average for a street-like shoe, and perhaps a little tighter compared to other golf shoes. For example, if you wear a men’s size 9 in FootJoys, you will find that a size 9.5 would be best in Kikkors.
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What about my shoe width?
As of right now Kikkors only come in one neutral width (between a D and an E). Don’t be alarmed though because thanks to the Kikkor Komfort Foam Technology, it adapts to almost all foot widths and shapes.
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What if the shoes I order don’t fit? (Kikkor Size Guarantee)
We understand that shoes are a difficult product to buy online because the fit can be very important, so to help overcome that difficulty, we not only are shipping orders to you for free, but if you’re unhappy with your pair for any reason, we’ll ship the correct pair to you for free as well. It’s our Kikkor Size Guarantee! Just follow the easy Online Order Return Policy to return your current pair and then order the correct size from the website.
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Payment Options
Kikkor accepts VISA and Mastercard credit cards along with Visa or Mastercard check cards. You can also pay for your order using a Gift Card, E-Gift Card or Merchandise Credit.
All prices at Kikkor.com are shown in US dollars.
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Sales Tax
There is no sales tax for all orders shipped to a US address. Applicable taxes will be applied to Canadian orders.
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Online Order Changes/Cancellations
Unfortunately, once your order is processed on Kikkor’s website there’s no way to cancel or change the order in time before the shoes are shipped, because yes, we ship that fast. If you want to return an item once you receive it you can do so. Please see the Return Policy for more info.
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Price Adjustments
You’re choked. Why? You just received your brand new pair of Kikks in the mail, played a round in them, went back to the product page to write a review, and there you noticed that the same pair is now selling for $20 cheaper. If only you waited!
No worries. If the price drops within 14 days of your purchase, we’ll issue you a gift card for the value of the difference. Just email info@kikkor.com with your order number, full name, and email address. This offer is not valid when using promo codes for discount.
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Order Confirmation
After placing an order you will be sent a confirmation email displaying all the details of the order. Please make sure that your email address is typed correctly during checkout, otherwise, well, you obviously won’t receive the confirmation email. Also make sure to check your junk mail folder if the confirmation email is not in your inbox. If still you don’t see the confirmation email, email customer support at info@kikkor.com before re-checking out.
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Tracking your order
Your tracking number will be emailed to you once the order ships from Kikkor’s warehouse. If you don't receive this email, please email us at info@kikkor.com.
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International Shipments
Currently Kikkor accepts international orders via PayPal payment only. Please fill out the form here to order the products you are wanting to purchase.
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How do I sign up for a Kikkor Account?
Establishing an account at Kikkor.com is very easy to do. Just click the “register” link on the top right and follow the instructions.
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Why would I sign up for a Kikkor Account?
With a Kikkor Account you will have many benefits such as viewing your account info, shipping address, passwords, order history, saved “shoe box” list, email subscriptions, and much more. And if you select to subscribe to the Kikkor e-newsletter, you’ll be the first to find out about deals, news, events, new releases, and more.
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I forgot my password, what do I do?
If you remember your user name, but forget your password, then just click the link that says “forgot your password?” when signing in. Your password will then be emailed to you. If you forget both your username and password, then just sign up for a new account.
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Expedited shipping options
Orders using the free shipping method will usually arrive to all customers within 5 business days; however, if you are extremely anxious to receive your Kikkor items you can select an Expedited (1-3 Business Days) or Priority (Next Business Day) option. You can see those options during checkout.
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Online Order Return Policy (Free Shipping Out! Shipping Credit for Returns!)
If you are not absolutely satisfied with the Kikkor products you bought from Kikkor.com, you have 30 days to return the unused items for either full refund of your credit card or gift card. We'll also give you a $10 credit for return shipping.
You can use whatever shipping method you like to get the items back to our warehouse address. Once we receive your returned items and verify their unused condition and original packaging, we will refund your credit card or gift card the value of the purchased items.
Please visit the return page to begin the return process.
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1 year Limited Waterproof Warranty
We stand behind our products and want to make sure they meet and even exceed your expectations. If you purchased a pair of waterproof golf shoes from Kikkor.com that are now leaking, and you have not misused or mistreated them, you are eligible for a replacement pair. If the shoes are leaking within 3 months of the purchase date, we will replace your pair. If the problem has occurred after 3 months but before 1 year, then you are eligible for a 50% credit towards a new pair.
Please note that we will test all warranty claims to validate their integrity. If your shoes are visibly misused or mistreated or they are clearly not leaking, the claim will probably be denied. If that turns out to be the case, the shoes will be returned to the user at the user’s expense.
If a warranty claim is upheld and the shoes to be replaced are no longer in stock, we will issue a gift card up to the value of the original purchase.
Please fill visit www.kikkor.com/return-form to start the process.
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